Welcome to MRE Care. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our services.
1. Definitions
– “Company,” “we,” “us,” “our” refers to MRE Care.
– “Client,” “you,” “your” refers to the individual receiving care services from MRE Care.
– “Services” refers to the home care and related services provided by MRE Care.
2. Service Provision
– *Scope of Services:*
MRE Care provides a range of home care services as detailed on our website and in our service agreements.
– *Care Plans:*
All services are tailored to meet the specific needs of each client as outlined in their individual care plan.
– *Changes to Services:*
We reserve the right to modify or discontinue services with reasonable notice to clients.
3. Client Responsibilities
– *Accurate Information:*
You agree to provide accurate and complete information to enable us to deliver appropriate care.
– *Compliance:*
You agree to follow the care plan and instructions provided by our caregivers.
– *Environment:*
You must ensure a safe and appropriate environment for the provision of our services.
4. Fees and Payment
– *Fees:*
Fees for our services are detailed in your service agreement and may be subject to change with notice.
– *Payment Terms:*
Payments are due as outlined in your service agreement. Late payments may incur additional charges.
– *Refunds:*
Refund policies are specified in your service agreement and comply with applicable laws.
5. Confidentiality and Privacy
– *Confidentiality:*
We respect the confidentiality of your personal and medical information. Our Privacy Policy outlines how we collect, use, and protect your information.
– *Data Protection:*
We comply with applicable data protection laws in handling your personal information.
6. Termination
– *By Client:*
You may terminate our services at any time with notice as specified in your service agreement.
– *By Company:*
We may terminate our services with notice if you violate these terms or if we are unable to provide the agreed services for any reason.
7. Liability
– *Service Quality:*
We strive to provide high-quality care services. However, we do not guarantee specific outcomes.
– *Limitation of Liability:*
To the extent permitted by law, MRE Care is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
8. Complaints and Dispute Resolution
– *Complaints:*
We aim to resolve any complaints promptly and fairly. Please contact us with any concerns.
– *Dispute Resolution:*
Any disputes arising from these terms or our services will be resolved through mediation or arbitration in accordance with applicable laws.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
10. Changes to Terms and Conditions
We may update these terms and conditions from time to time. We will notify you of any changes by posting the new terms on our website. Your continued use of our services after any changes constitutes your acceptance of the new terms.
Contact Us
If you have any questions about these terms and conditions, please contact us at:
MRE Care
Email: info@mrecare.co.uk
Phone: 07581467668
By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
